PRIVACY POLICY

Last Updated: March 1, 2025

1. INTRODUCTION

Welcome to Techvzero ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website techvzero.com and use our services.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Billing address and shipping address
  • Payment information
  • Account login credentials

2.2 Non-Personal Information

We may also collect non-personal information automatically when you visit our website, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Cookies and similar tracking technologies
  • Usage data and browsing patterns

3. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Managing your account
  • Providing customer support
  • Processing payments through our payment processors (Razorpay, Stripe, etc.)
  • Sending transactional emails
  • Improving our website and services
  • Complying with legal obligations
  • Detecting and preventing fraud

4. PAYMENT PROCESSING

4.1 Payment Information

We use third-party payment processors (Razorpay, Stripe) to process payments. When you make a purchase, your payment information is collected directly by these processors, and we do not store your complete payment details on our servers.

4.2 Data Sharing with Payment Processors

To facilitate payments, we share the following information with our payment processors:

  • Transaction amount and currency
  • Order identification
  • Basic contact information
  • IP address for fraud detection

Our payment processors maintain their own privacy policies, and we encourage you to review them:

5. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. YOUR RIGHTS

Depending on your location, you may have rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

8. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling certain cookies may limit your ability to use some features of our website.

9. THIRD-PARTY DISCLOSURE

We may share your information with third parties in the following circumstances:

  • With service providers who perform services on our behalf
  • With payment processors to facilitate transactions
  • To comply with legal obligations
  • In connection with a business transaction such as a merger or acquisition
  • With your consent or at your direction

We do not sell your personal information to third parties.

10. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence, including where our servers are located. These countries may have different data protection laws. We will take appropriate measures to ensure your information remains protected in accordance with this Privacy Policy.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy periodically.

13. CONTACT US

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Techvzero
Email: contact@techvzero.com