TERMS & CONDITIONS

Last Updated: March 1, 2025

1. INTRODUCTION

Welcome to Techvzero ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website at techvzero.com ("Website") and the services we offer. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not access or use our Website.

2. DEFINITIONS

  • "Customer," "you," or "your" refers to the person accessing or using our Website and services.
  • "Content" refers to all information and materials available on our Website, including text, images, videos, and software.
  • "Products" refers to the goods and/or services offered for sale on our Website.
  • "Order" refers to a request to purchase Products through our Website.
  • "Payment Processor" refers to third-party payment service providers (Razorpay, Stripe, etc.) that process payment transactions.

3. ACCOUNT REGISTRATION

3.1 Account Creation

To access certain features of our Website or place Orders, you may need to create an account. You agree to provide accurate and complete information during registration and to keep your account information updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. PRODUCTS AND PRICING

4.1 Product Information

We strive to display accurate Product information, including descriptions, images, and pricing. However, we do not warrant that Product descriptions or other content on our Website are accurate, complete, reliable, current, or error-free.

4.2 Pricing and Availability

All prices are displayed in INR and are subject to change without notice. Products are subject to availability, and we reserve the right to limit quantities, discontinue Products, or refuse Orders at our discretion.

5. ORDERS AND PAYMENT

5.1 Order Placement

By placing an Order, you make an offer to purchase Products at the specified price. We reserve the right to accept or decline your Order at our discretion.

5.2 Order Confirmation

An Order is not accepted until we send you an Order confirmation email. We may cancel an Order at any time before shipping for any reason, including Product unavailability or pricing errors.

5.3 Payment Processing

We use third-party Payment Processors to facilitate payment for Orders. By making a payment, you agree to the terms and conditions of these Payment Processors, including:

5.4 Payment Authorization

By providing payment information, you represent and warrant that:

  • You have the legal right to use the payment method provided.
  • The payment information you provide is true, correct, and complete.
  • You authorize us to charge your selected payment method for the Order total.

5.5 Payment Verification

All payments are subject to verification. We may contact you to verify payment details or request additional information to prevent fraudulent transactions.

6. SHIPPING AND DELIVERY

6.1 Shipping Methods

We offer various shipping methods, and the available options will be displayed during checkout. Shipping costs and estimated delivery times are provided on our Website.

6.2 Delivery Risks

Title and risk of loss for Products pass to you upon delivery to the shipping carrier. We are not responsible for delays, damages, or losses occurring during shipping.

7. RETURNS AND REFUNDS

Our Returns and Refunds Policy is incorporated by reference into these Terms. Please refer to our separate Refund Policy for detailed information on returns, exchanges, and refunds.

8. INTELLECTUAL PROPERTY

8.1 Ownership

All content on our Website, including text, graphics, logos, images, and software, is our property or the property of our licensors and is protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Website for personal, non-commercial purposes.

8.3 Restrictions

You may not:

  • Modify, reproduce, distribute, or create derivative works based on Website content.
  • Use our Website or content for any commercial purpose without our prior written consent.
  • Remove any proprietary notices from our Website.
  • Use any data mining, robots, or similar data gathering methods.

9. USER CONDUCT

You agree not to:

  • Use our Website in any manner that could disable, overburden, or impair the Website.
  • Use our Website for any unlawful purpose or in violation of any applicable laws.
  • Submit false or misleading information.
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our Website.
  • Attempt to gain unauthorized access to our systems or interfere with the proper working of our Website.

10. DISCLAIMERS

10.1 Warranty Disclaimer

OUR WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10.2 General Disclaimer

We do not guarantee that our Website will be secure, error-free, or available at all times. We reserve the right to correct any errors on our Website, including pricing errors.

11. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Techvzero, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our Website or your violation of these Terms.

13. DISPUTE RESOLUTION

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

13.2 Dispute Resolution

Any dispute arising out of or relating to these Terms shall be resolved through:

  • Good faith negotiations between the parties.
  • If negotiations fail, by binding arbitration conducted in Bangalore, India in accordance with the rules of the Arbitration and Conciliation Act, 1996.

13.3 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

14. TERMINATION

We may terminate or suspend your account and access to our Website at our sole discretion, without notice, for any reason, including if you breach these Terms.

15. CHANGES TO TERMS

We may revise these Terms at any time by updating this page. Your continued use of our Website after any changes constitutes your acceptance of the revised Terms.

16. MISCELLANEOUS

16.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us regarding your use of our Website.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16.3 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.

16.4 Assignment

You may not assign these Terms without our prior written consent, but we may assign these Terms without restriction.

17. CONTACT US

If you have any questions about these Terms, please contact us at:

Techvzero
Email: contact@techvzero.com